Terms & Conditions

Last updated date: 20 November 2020


Please read this Zolve User Agreement (the “Agreement”) carefully. This Agreement sets forth a legal agreement between you (“you” or “your”) and Zolve, its subsidiaries and affiliates (collectively, “Zolve”, “we”, “us” and/or “our”) regarding your use of the websites, mobile application (the “Application”) and/or technology platform (collectively, the Services”) offered, operated or made available by Zolve. This Agreement applies when you access, interact with, sign up for or use any of the Zolve Services and is binding as of the first date you access, use, interact with or sign up for any Services. Other aspects of the Services may be covered by other terms, conditions, and agreements with Zolve or third parties such as financial institutions.

By accessing and/or using the Services, you acknowledge that you have read, understood, and agree to be bound by the following terms of conditions set forth in this Agreement. If you do not agree with these terms and conditions, you may not access or use the Services.

Zolve reserves the right to amend, modify, add to, or delete any of these Terms from time to time, and such modifications shall be effective immediately upon posting of the modified terms on the Site. Zolve also reserves the right to make changes to the content or layout of the Site at any time without notice.

Minors or people below 18 years old are not allowed to use this Website.

Site Content

All content and materials, including but not limited to images, text, visual interfaces, information, data, and computer code, provided by us through our Services (our “Content”) and all related intellectual property rights are owned by Zolve & affiliates and all right, title and interest therein shall remain the property of Zolve and/or its affiliates. Our Content is protected by the U.S. and international intellectual property laws and treaties. You are permitted to use our Content only on our Services and you may not copy, modify, sell, reproduce, distribute, republish, display, post, create derivative or collective works from, or transmit in any form (including in-line linking or mirroring) our Content, in whole or in part, without our express prior written consent.

Zolve Product & Services

The products and services described on the Site, including their terms, conditions, fees are subject to change from time to time, without notice and such modifications shall be effective immediately upon posting of the modified terms on the Site. By offering information about products and services on the Site, no solicitation is made by Zolve (or other third party offering the product or service) to any person whose use of such information, products or services in jurisdictions where such information, products or services is prohibited by law. Zolve and/or its partner will decide on the final approval for eligibility of product & services listed on the website. If you are invited to register on the Site for any products or services, you agree to provide accurate, true, current, and complete information about you.


All Indians who are over 18 years old and have valid US Visa can use our services. You must pass our regulatory due diligence checks, which may include providing us with regulatory requirements such as documentation, photographs, and information as we request. You must agree to accept electronic, rather than paper statements. This means: (i) you must keep us supplied with your valid email address; and (ii) you must agree to accept electronic delivery of all account communications (such as end-of-year tax forms and electronic statements).

We may use information from third parties to help us determine if we should open your Bank Account.

Opening a Zolve Account

Important information about procedures for opening a new Bank Account. To help the government fight the funding of terrorism and money laundering activities, US Patriot Act and federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Bank Account. What this means for you: When you open a Bank Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver's license or other identifying documents. The verification process will be instantly done. In certain cases, it might take more time. Until the process is successfully completed, this account will be subject to temporary security limits.

You may open an Account by using the Zolve Mobile Application (the “Mobile App”)

The Account is not designed for business use, and we may close the Account if we determine it is being used for business purposes. We reserve the right to refuse to process any transaction(s) that we believe may violate the terms of this Agreement.

Cellular Phone Contact Policy

By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later connect to a cellular device, you are expressly consenting to receiving communications including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system from us, our affiliates, and our agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider.

Business Days

Our business days are Monday through Friday, excluding federal holidays, even if we are open. Any references to “days” found in this Agreement are calendar days unless indicated otherwise.

Prohibited use of the website

You may use the Website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local or international law or regulation
  • In any way that is unlawful, abusive, threatening, harmful, obscene, lewd, offensive, defamatory, or otherwise objectionable;
  • that might infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of others;
  • In any way that violates any applicable federal, state, local or international law or regulation
  • To impersonate or attempt to impersonate another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
Links to Other Sites

The Site or the Services may contain the links or pointers to other websites but you should not infer or assume that Zolve operates, controls, or is otherwise connected with these other websites. When you click on a link within the Site, we may not warn you that you have left the Site and are subject to the terms and conditions (including privacy policies) of another website. Please be careful to read the terms of use and privacy policy of any other website before you provide any confidential information or engage in any transactions. You should not rely on these Terms to govern your use of another website.

Zolve is not responsible for the content or practices of any other website even if it links to the Site and even if the website is operated by a company affiliated or otherwise connected with the Company. You acknowledge and agree that Zolve is not responsible or liable to you for any content or other materials hosted and served from any website other than the Site.

Your submission of information

You agree that any comments, suggestions, feedback, documents, content or other material or information provided, shared, published by you in connection with the use of the Services or Partner Services, or otherwise in your contacts with us or our Partners (including but not limited to, the use of blogs, email, forums, and customer support functions) is provided on a non-proprietary, non-exclusive and non-confidential basis. You grant us a royalty-free, worldwide, transferable, sub-licensable, perpetual, and irrevocable license to use any such material or information (of course subject to our and/or our Partners privacy policies). You acknowledge that you are responsible for whatever material or information is provided by you, including its legality, reliability, appropriateness, originality, and copyright.

Disclosure of information

We reserve the right at all times to disclose any data or information (in any form) as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove or restrict any information or materials, in whole or in part, in our sole discretion.

Limitation of Liability

Zolve endeavours to ensure that all the information on the Website is correct, but we neither warrant nor make any representations regarding the quality, accuracy or completeness of any data, information, product, or Service. In no event shall Zolve, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Zolve, including its officers, directors, and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You agree to indemnify, defend and hold harmless Zolve and/or its affiliates, their websites, applications from and against any and all liabilities, costs, damages, and expenses arising out of or in any way related to your breach of any of the provisions of these Terms.


Any information specifically mentioned by Zolve as confidential shall be maintained confidentially and shall not be disclosed unless as required under any law to the appropriate authorities or to serve the purposes of T&Cs and the obligation of the parties concerned.


This Agreement gives us certain rights and obligations. If we do not take advantage of all our rights all the time, that does not mean we lose any or all of those rights. Any waiver by Zolve must be approved by an authorized representative of Zolve or the partners. If a waiver is approved by us, we are not obligated to provide similar waivers in the future.


If any of these Terms or any part of the Additional Terms are held to be invalid, illegal or otherwise unenforceable by a court, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and if no feasible interpretation will save such provision, it shall be severed from these Terms/the Additional Terms, as the case may be, and the remaining provisions remain in full force and effect.

Variation of Terms

Zolve is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing the use of this Website. You can check the date on top of the page which indicates when the Terms and conditions were last updated.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Zolve and you in relation to your use of this Website and supersede all prior agreements and understandings with respect to the same.

Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of India, and you submit to the non-exclusive jurisdiction of the court in Bengaluru for the resolution of any disputes.

Contact Information

If you have any questions or complaints about this agreement, please contact us at:

Email: hello@zolve.com